Privacy Policy

When you use GetPaidly, we collect the following information: WhatsApp Data: Your WhatsApp phone number, messages you send to our bot (including transaction details, customer names, and amounts), and voice notes you share for transcription. Transaction Data: Names and phone numbers of your customers (buyers), outstanding amounts, due dates, payment statuses, and payment history. Payment Data: UPI transaction references when payments are made through our generated links. We do not store full UPI IDs or bank account details. Usage Data: How you interact with the bot, features you use, and frequency of use - to improve the product. Device Data: IP address and basic device information for security purposes.

We use the collected information to: • Send automatic payment reminders to your customers on your behalf • Generate UPI payment links for your invoices • Provide cash flow summaries and reports • Improve our AI parsing and understanding of transactions • Prevent fraud and ensure account security • Send you product updates (you can opt out anytime) • Generate year-end financial exports when you request them

GetPaidly uses the WhatsApp Business API provided by Meta Platforms, Inc. By using GetPaidly, you acknowledge that your messages pass through Meta's servers as part of normal WhatsApp operation. We use Meta's Cloud API, which means message content is processed on Meta's infrastructure. Please review WhatsApp's Privacy Policy at https://www.whatsapp.com/legal/privacy-policy for details on how Meta handles this data. We only access message content that is explicitly directed to the GetPaidly bot number. We do not access your other WhatsApp conversations.

We do not sell your personal data. We share data only with: Service Providers: Razorpay (payment processing), cloud hosting providers (for running our infrastructure), and AI service providers (for voice transcription and natural language understanding). All providers are contractually bound to protect your data. Your Customers: When we send reminders on your behalf, we share only the information necessary - the amount due and your business name. Connected Integrations: If you connect an integration (Google Sheets, Slack, Discord, Google Chat, Zapier, Make, or a custom webhook), GetPaidly sends the events you select - such as a payment received or a reminder sent, including the customer name and amount - to that destination on your instruction. You choose which events are sent, and you can disconnect at any time from the dashboard. Legal Requirements: If required by Indian law, court order, or government authority.

When you connect Google Sheets using "Sign in with Google", GetPaidly requests only the drive.file Google OAuth scope. This scope lets GetPaidly create and write to the single "GetPaidly Payments" spreadsheet it makes in your Google Drive - it cannot see, read, or modify any of your other Drive files. What we store: an encrypted refresh token and that one spreadsheet's ID, used solely to append your payment and reminder rows. We never access your other Google data. Limited Use: GetPaidly's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, and we never sell it or transfer it to third parties except as needed to provide this feature or as required by law. Revoking access: disconnect Google Sheets in the dashboard Integrations panel at any time, or revoke GetPaidly's access directly at https://myaccount.google.com/permissions.

We implement industry-standard security measures including: • All data encrypted in transit (TLS 1.3) and at rest (AES-256) • Access controls and authentication for all systems • Regular security audits • Automatic deletion of voice note audio after transcription However, no system is 100% secure. We encourage you to use strong passwords and report any suspicious activity to hello@getpaidly.com immediately.

We retain your data as long as your account is active. When you delete your account: • Transaction history is deleted within 30 days • Exported PDFs remain available for 7 days before deletion • Anonymized, aggregated data may be retained for product improvement You may request deletion of your data at any time by messaging "DELETE MY DATA" to our WhatsApp bot or emailing hello@getpaidly.com.

Under applicable Indian data protection laws, you have the right to: • Access the personal data we hold about you • Correct inaccurate data • Request deletion of your data • Object to certain types of processing • Export your data in a portable format To exercise any of these rights, contact us at hello@getpaidly.com. We will respond within 30 days.

Our website (getpaidly.com) uses minimal cookies: • Essential cookies for website functionality • Analytics cookies to understand website traffic (you can opt out) The WhatsApp bot itself does not use cookies.

GetPaidly is designed for business use by adults (18+). We do not knowingly collect data from anyone under 18. If you believe a minor has used our service, please contact us immediately.

We may update this Privacy Policy periodically. We will notify you of significant changes via WhatsApp message to your registered number. Continued use of GetPaidly after changes constitutes acceptance of the updated policy.

For any privacy-related questions or requests: Email: hello@getpaidly.com WhatsApp: Message "PRIVACY HELP" to our bot number Response time: Within 2 business days